GDPR Compliance for Draxlr
At Draxlr, we are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR). We process user data lawfully, securely, and transparently.
1. Data Collection and Processing
We collect only the necessary data required for providing our services, including user authentication, analytics, and customer support. Personal data is processed based on legitimate interests, contractual necessity, or explicit user consent.
2. Dashboard Data Caching
To enhance performance and user experience, Draxlr caches dashboard data.
- What is cached? Dashboard query results and reports are temporarily stored to reduce load times.
- Cache Duration: Cached data is stored for a limited time and is refreshed periodically.
- Security Measures: All cached data is protected against unauthorized access.
3. User Rights
Under GDPR, Draxlr users have the following rights:
- Right to Access – Users can request access to their stored data.
- Right to Rectification – Users can update or correct their data.
- Right to Erasure – Users can request the deletion of their data (“Right to be Forgotten”).
- Right to Restrict Processing – Users can limit how their data is processed.
- Right to Data Portability – Users can request a copy of their data.
- Right to Object – Users can opt out of specific data processing activities.
To exercise these rights, please contact us at our contact page.
4. Data Security Measures
We implement industry-standard encryption, access controls, and regular audits to safeguard user data. Cached data is also securely stored and follows strict retention policies.
5. Data Retention Policy
Draxlr retains personal data only as long as necessary to fulfill its intended purpose or comply with legal obligations. Cached dashboard data is stored temporarily and deleted periodically based on operational needs.
6. Data Breach Notification
In the unlikely event of a data breach, Draxlr will notify relevant authorities within 72 hours and inform affected users as per GDPR requirements.
7. International Data Transfers
If personal data is transferred outside the European Economic Area (EEA), Draxlr ensures compliance through appropriate safeguards such as Standard Contractual Clauses (SCCs).
8. Contact Our Data Protection Officer (DPO)
For GDPR-related inquiries or to exercise your data rights, please contact our Data Protection Officer (DPO) at our contact page.